What to Expect During Your Home Appointment with Wiltshire Windows
When it comes to enhancing your home with high-quality windows, doors, conservatories, and other bespoke features, the journey from concept to installation is essential. At Wiltshire Windows, we offer a seamless order process for our customers in Swindon, Wiltshire and the surrounding areas. If you’re considering a home appointment with us, here’s what you can expect and how we ensure your satisfaction every step of the way.
Step 1 – Arrange Your Free Appointment
The first step is simple – contact us and schedule a free, no-obligation design appointment. You can speak to us either by using our contact form or by giving us a call at 01793 727 668. This is your opportunity to discuss your ideas, preferences, and any specific requirements you may have for your home in Wiltshire. Our knowledgeable team will take the time to understand your vision and guide you through the various options, from stylish windows and doors to elegant conservatories and rooflines.
During your appointment, we will provide insights and suggestions tailored to your Wiltshire home, ensuring that the solutions we propose are both functional and beautiful. We aim to make you feel fully informed and excited about your project without any pressure to commit right away.
Step 2 – No Obligation Quote
After your design appointment, we will provide a no-obligation quote based on the customisations and specifications discussed. We believe in transparency, which means you’ll clearly understand the costs, allowing you to make informed decisions without any hidden fees. If you would like a quote, you can use our bespoke online quoting engine.
Step 3 – Placing an Order
To proceed with your order, we require a 25% deposit at the time of order. This allows us to commence production on your bespoke windows, doors and conservatories for your home in Wiltshire. The remaining balance is due on the day of installation, providing a straightforward payment structure that’s easy to understand.
Step 4 – Made-to-Measure Windows, Doors And Conservatories
At Wiltshire Windows, we offer made-to-measure products, ensuring that everything is perfect for your home. Each item, whether casement windows or composite doors, is quality-checked at every stage of the process, from manufacturing to installation.
As a reputable family-run business, we take pride in offering bespoke products explicitly tailored to our customers’ needs. Our lead times are typically around 4-6 weeks from the point of placing your order. This time frame allows us to ensure that your products are crafted to your specifications and installed with meticulous attention to detail.
Step 5 – Installation
Once your order arrives with us, our office will contact you to confirm your installation date—typically within 1-2 weeks of your product’s arrival. This quick turnaround is part of our commitment to providing exceptional customer service, ensuring that you won’t be left waiting long for your project to begin.
Step 6 – Customer Satisfaction
Our team of experienced professionals will handle the installation, ensuring that everything is done correctly and to your satisfaction. We are a Certass certified installer showcasing our attentive and high-quality installation.
We then conduct a complete check after installation to ensure every detail has been attended to, reassuring you that the work has been completed to the highest standards.
At Wiltshire Windows, we understand the importance of convenience. That’s why we accept debit and credit cards, as well as bank transfers, allowing you to choose the payment method that suits you best.
Why Choose Wiltshire Windows
Choosing to enhance your home with Wiltshire Windows is an investment in quality and craftsmanship. Our order process is designed to be clear, straightforward, and customer-centric, allowing you to feel confident in your decisions. From your initial home appointment to the completed installation, we are here to ensure your experience is as smooth as possible. Since 2018, we have been providing our customers in Swindon, Wiltshire, and nearby areas with fantastic quality products and customer service. Our level of customer service is proven by being part of TrustATrader, so if you are looking for windows and doors in Swindon, we are the choice for you. Whether you are after windows, doors, conservatories or rooflines for your Wiltshire home, don’t hesitate to contact us today to start your home improvement journey.